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    Training - Introduction to Operational Resilience

    Training
    HRD Training Provider
    HRD Claimable
    Physical Classroom
    BCI Training Partner

    Why Introduction to Operational Resilience and Why Now?

    This one-day course provides an introduction to the essential components of operational resilience and will equip you with the knowledge and skills that can be applied within your own organisation. It focuses on practical and adaptable strategies, supported by best practices and real-life examples to illustrate key points and encourage discussion.

    The course is structured to introduce the definition of operational resilience, explain the pillars of resilience, and highlight the factors necessary to implement and embed operational resilience into the fabric of your organisation. It is designed to convey a clear and practical understanding of how operational resilience supports organisational preparedness and continuity.

    Pre-Requisites

    None
    Download Brochure

    What You'll Learn

    By the end of the programme, you will be equipped with essential skills and knowledge to:

    • Develop an understanding of the scope and importance of operational resilience
    • Explain and demonstrate the application of the pillars that underpin resilience within organisations
    • Explore strategies and best practices for incorporating operational resilience into organisational plans, procedures and culture
    • Review the requirements for effective response and recovery plans
    • Identify the key roles of governance and resilience culture in enabling effective resilience plans and processes

    Course Outline

    • Introduce the definition and scope of operational resilience
    • Explain the pillars of resilience and the factors necessary for implementation
    • Embed operational resilience into your organisation’s culture
    • Review practical and adaptable strategies for implementing operational resilience within your organisation
    • Understand the role of governance, response, and recovery planning in supporting operational resilience

    Who Should Attend

    You should attend if you are a(n):
    • Professional from any sector who is focused on improving resilience

    Course Details

    Duration

    1 day (9 am – 5 pm, including 1-hour lunch break)

    Format
    • Classroom training will be held in Kuala Lumpur unless stated otherwise in the registration form
    • Online training will be held via Zoom
    Exam

    None

    • Classroom training will be held in Kuala Lumpur unless stated otherwise in the registration form
    • Online training will be held via Zoom
    Certificate

    Upon completing this course successfully, you will receive:

    • 8 CPE credits
    • Certificate of Attendance from BCI
    • E-Certificate of Attendance issued by BCP Asia
    Course Code
    SS21

    Course Dates & Registrations

    06 Oct 2026
    Online (Physical venue)
    Register
    Register Interest
    Register your interest in the Training: Introduction to Operational Resilience
    Register

    Course Fees & Support

    Course Fees

    Course & Exam
    Excluding 8% SST
    Including 8% SST
    Fees
    RM 3050
    RM 3294

    Group and returning client discounts are available. Contact us at (60) 3 9212 4898 or [email protected]
    to discuss pricing for your team.

    This course is HRD Corp Claimable! Contact us to learn more about the grant.
    *Subject to HRD approval”

    More information available for individuals and corporations
    Further discounts for BCP Asia Client/Group rate are available, please contact us at (603) 9212 4899 or email us at [email protected]

    Additional Information

    Certificate

    Upon fulfilling the course requirements with a minimum attendance rate of 75% and demonstrating proficiency in the assessments, candidates will be awarded an E-Certificate of Attendance from BCP Asia, along with a prestigious WSQ Statement of Attainment downloaded via individual MySkillsFuture portal. 

    HRD Corp Claimable

    This course is approved for HRD Corp claims. Malaysian organisations registered with HRD Corp may be eligible to claim this course fee fully or partially through the Human Resource Development Fund; meaning your team’s professional development may come at little to no direct cost to your training budget.

    Contact us to find out how to submit your claim before registering.

    Delivered by Certified Practitioners

    Every BCP Asia course is delivered by trainers who hold internationally recognised certifications including FBCI (Fellow of the Business Continuity Institute, UK) and CBCP (Certified Business Continuity Professional, DRII, US) and who have real-world experience implementing business continuity programmes across Asia Pacific.

    You won’t be learning from slides prepared by a generalist. You’ll be learning from people who have built, audited and stress-tested BC programmes for organisations across finance, healthcare, telecommunications, oil and gas, and government.

    Testimonial Section

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