FAQ
FAQ on Training & Events, Consulting and Software

Training & Events
1. How do I register for the training course?
Kindly fill in the registration form on the page of the training course you are interested in with your details and date of choice (if available). Our team will get in touch with you to confirm the registration.
2. When is the registration deadline?
It is recommended to register at least 3 weeks prior to the course date to facilitate logistics planning.
3. Are there pre-requisites for training courses?
Many of our courses are suitable for learners of all levels.
Advanced training courses will require some knowledge on the basic principles of the topics, kindly check the pre-requisites section of each training course for the relevant information.
4. Who will be conducting the courses?
The trainings are delivered by subject matter experts and certified practitioners. Our trainers have extensive experience across various industries and sectors, bringing practical, real-world insights gained from consulting and implementation projects. Many hold internationally recognised professional certifications and trainer accreditations.
You will be able to benefit from industry best practices, proven methodologies, and hands-on learning.
5. Where can I find the schedule of upcoming trainings?
Kindly check our 2026 Events & Training Calendar here.
6. Where will the course be conducted, will it be in-person or online?
Our sessions are typically conducted in our training centres in Singapore or Kuala Lumpur. Hybrid participation may be available for certain courses, subject to availability.
Kindly refer to the events and training schedule for more information.
7. Can the training course be conducted exclusively for/at my company?
All training courses can be conducted at your company with a minimum of 12 participants. Selected customisation is available depending on your company’s needs.
8. I can't find a topic I'm interested in, do you offer customised training?
In-house training can be conducted with a minimum of 12 participants. We can customise the course content to suit your organisation’s needs, schedule the training at your preferred time, and offer cost-effective training options depending on the number of participants.
9. Will there be an examination for the course? If yes, is the examination fee included in the fee quoted?
This depends on the training course, kindly refer to the Course Details for each course to confirm.
For courses with examination, the total quoted is inclusive of the fee.
10. How do I schedule the examination?
Upon completion of the course, you will receive an email with instructions on how to schedule your examination. You may then select a preferred examination date and time based on the available slots.
11. What happens if I fail the examination?
If you do not pass the exam on your first attempt, do not worry. Most certification bodies offer a retake option, subject to their applicable policies and fees.
12. How much would it cost to participate in the training course?
Each training course has been priced respectively, kindly check the course details section of each training course for the relevant information.
13. Are there discounts available?
Client rates and group discounts are available. Early bird rates are also available for selected courses.
14. Are the courses HRD claimable?
Yes, all our courses are HRD claimable, subject to HRD approval.
15. What is the process to claim HRD?
If your company is eligible for HRD Corp funding, our team will assist with the application and claim process, including guidance on documentation, grant applications, and post-training claim requirements.
16. For e-learning courses, will there be a virtual trainer on the portal?
No, our e-Learning courses do not include a live virtual trainer. The courses consist of pre-recorded learning materials that can be accessed through the portal at any time, allowing learners to learn at their own pace and convenience.
17. How long does it take to complete an e-Learning or self-paced course?
All e-Learning and self-paced courses do not have a fixed schedule. However, we recommend completing it within one month to help you retain the knowledge effectively and meet any applicable HRD Corp requirements.
18. Will I receive a certificate after completing a course?
An e-certificate of attendance will be issued by BCP Asia for all training courses. Additional certificate(s) for official partnered courses is available subject to training course requirements.
19. Which certification body issues the certificate, and is it internationally recognised?
The certification body depends on the course and certification obtained. These include PECB and BCI, which are internationally recognized and respected by organizations worldwide.
20. How can I obtain my certificate, and how long is it valid for?
After successfully completing the course and meeting the certification requirements, your certificate will be issued by the relevant certification body.
The validity period depends on the certification body and the specific certification.
21. Do you host any seminars or other events?
Yes, we regularly host events within the region.
Since 2001, the Asia Risk & Resilience Conference (ARRC) has been a premier biennial regional conference bringing together resilience professionals to share insights, discuss emerging trends, and exchange best practices in business continuity, enterprise risk, crisis and emergency management, disaster recovery, cyber security, and resilience.
In addition to ARRC, attendees can also participate in Asia Risk & Resilience Seminar (ARRS) and Asia Risk & Resilience Webinar (ARRW), which highlight trends in the upcoming year and practical applications of BCM in your organisation.
Consultation
1. How do I register for the training course?
Kindly fill in the registration form on the page of the training course you are interested in with your details and date of choice (if available). Our team will get in touch with you to confirm the registration.Kindly fill in the registration form on the page of the training course you are interested in with your details and date of choice (if available). Our team will get in touch with you to confirm the registration.
2. When is the registration deadline?
It is recommended to register at least 3 weeks prior to the course date to facilitate logistics planning.
3. Are there pre-requisites for training courses?
Many of our courses are suitable for learners of all levels.
Advanced training courses will require some knowledge on the basic principles of the topics, kindly check the pre-requisites section of each training course for the relevant information.
Software
1. What software solutions are available?
We offer ezBCM360 and ezNotify360 as solutions to (insert links + description).
2. What do your software solutions offer, and how can it help my company?
ezBCM360 helps companies manage and maintain their Business Continuity Management programme more effectively. It centralises BIA, risk assessments, continuity plans, recovery strategies and related records, making it easier to keep information current, coordinate across teams and strengthen organizational resilience.
ezNotify360 helps companies quickly alert, mobilise and account for employees during emergencies or disruptions. It enables targeted mass notifications, response tracking and faster crisis activation, helping organisations improve communication and business continuity.
3. I am interested in a live demonstration, who should I contact?
Please send your request to [email protected] and we’ll get back to you within 3 business days.
4. I am interested in the software, but I am currently using another provider. How should I proceed?
We can review your current setup, requirements and existing data, then advise on the best migration approach. Our team can help make the transition to ezBCM360 or ezNotify360 as smooth as possible, with minimal disruption to your operations.
5. Is our data encrypted and securely stored? Who has access to my data?
Yes. ezBCM360 and ezNotify360 data are stored on secure cloud infrastructure located in Singapore and are encrypted at rest. Access is strictly controlled and limited to authorised system administrators with the appropriate privileges.
6. Is there a free trial available? If yes, what happens when the trial ends?
Free trials are available on a case-by-case basis. Please reach out to our Sales Team at [email protected]. When the trial ends, your account and data in our systems will be deleted.

